Privacy Policy

1. Information we collect

We may collect your name, company name, email address, phone number, billing details, account credentials, submitted documents, tax or identification details, support messages, marketing preference data, website usage information and information required to deliver purchased services.

• Contact and account data submitted through forms or the client portal.
• Business and compliance details needed for filings, applications or service delivery.
• Communications and attachments sent through tickets, portal forms or onboarding steps.
• Technical data such as browser, device, IP address and on-site activity used for security and analytics.

2. How we use information

We use information to create and manage accounts, process orders, deliver services, communicate updates, provide support, improve the website, meet compliance obligations, prevent abuse, collect payment and maintain client records.

3. How information may be shared

We may share necessary information with trusted service providers, payment processors, technology vendors, registered agents, advertising platforms, filing partners or government bodies when required to deliver the service you purchased or comply with the law.

• We do not sell your personal data as a standalone product.
• We may disclose information when required by law, regulation, subpoena or to protect our rights and platform security.

4. Cookies and analytics

We may use cookies, analytics tools and similar technologies to understand website usage, improve conversion flows, secure accounts and measure advertising performance. You may manage browser-level cookie preferences, though some portal features may not function correctly if essential cookies are disabled.

5. Data retention

We retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, satisfy tax and compliance obligations, enforce agreements and preserve portal history tied to active or completed client engagements.

6. Security

We use commercially reasonable administrative, technical and organizational safeguards to protect stored information. No online system is perfectly secure, so users should also protect their passwords, devices and account access.

7. Your choices

You may request access, correction or deletion of certain account data where legally permitted. Some data may need to be retained for completed transactions, compliance obligations, dispute handling, fraud prevention or recordkeeping.

8. Support communications

Support communications may be stored inside the client portal to preserve service history, verify instructions, coordinate delivery and improve future responses. Ticket access requires registration and authentication.

9. External services and links

The website or portal may link to third-party tools or platforms. We are not responsible for the privacy practices of third-party websites or systems not controlled by Legalisty by ACI.

10. Policy changes

We may update this policy from time to time. Changes become effective when published on this page unless a later effective date is stated.